Contact Us

Questions about an order, size, shipping, or a return? Our ARVELA customer care team is happy to help.

Customer support: support@shoparvela.com

Typical response time: within 1–2 business days.

For order updates or return requests, include your order number. If an item arrived damaged or incorrect, please include photographs so we can help more quickly.

Please contact us before mailing any return; we will provide the appropriate return address and instructions.

Business operator: 杭州沐霖祺贸易有限公司 (Hangzhou, Zhejiang, China).