Privacy Policy
Last updated: October 14, 2026. This notice explains how ARVELA, operated by 杭州沐霖祺贸易有限公司 (Hangzhou, Zhejiang, China), handles information when you use shoparvela.com, place an order, or contact us. Our store is powered by Shopify.
Information we collect
Depending on how you interact with us, this may include your name, email, delivery and billing address, phone number, order and product details, support requests, device and browser information, IP address, and information collected through cookies or similar technologies. Payment providers process payment information to complete your purchase; we generally receive payment confirmation and related transaction details.
How we use information
We use information to process and deliver orders; provide support, returns, and refunds; prevent fraud and maintain security; manage our store; comply with legal obligations; and, where permitted, understand website usage and provide relevant communications and advertising.
Sharing and service providers
We may share relevant information with Shopify, payment processors, logistics and delivery companies, fraud-prevention services, analytics and advertising providers, and professional advisers where necessary for the purposes above or required by law. Service providers may operate in other countries. We do not ask you to send full card details by email.
Cookies and advertising
Our website and partners may use cookies and similar tools to keep the store functioning, measure performance, and, depending on settings and consent, personalize marketing. You may adjust your browser cookie settings and use available privacy choices on the store. Certain U.S. state laws may give you the right to opt out of certain targeted advertising or data sharing.
Retention and security
We keep personal information for as long as reasonably needed for orders, customer support, security, legal obligations and legitimate business purposes, then delete or de-identify it as appropriate. We take reasonable steps to protect data, though no method of storage or transmission is completely secure.
Your privacy choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to object to or limit certain processing. You may also withdraw marketing consent or unsubscribe from marketing emails. We may need to verify your identity and may retain information where legally required. To exercise rights, contact us using the email below. Where applicable, you can also use our Your Privacy Choices page.
International processing
Because our business and service providers operate across borders, personal information may be transferred to and processed outside your state or country, including China and countries where our service providers operate, subject to applicable safeguards and laws.
Children
Our products and services are intended for adults, and we do not knowingly seek to collect personal information directly from children.
Updates and contact
We may revise this notice from time to time. The date above reflects the latest revision. To ask a privacy question or submit a request, contact support@shoparvela.com. Business operator: 杭州沐霖祺贸易有限公司, Hangzhou, Zhejiang, China.